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Support

Equipment Setup

We can provide guidance on getting your rental equipment set up. We provide remote support and can remotely log into many of the data collectors we provide as long as you connect them to the internet via something like a cell phone hotspot.

Anydesk Remote Screen Sharing

1. Connect your device to the internet using a wifi hotspot or a cell phone hotspot.


2. Go to anydesk.com

             a. Click “Download Now” and run the file once it finishes downloading
3. Run anydesk if you did not already do so in step 2A
4. Provide your 9 digit address to us

5. When the program prompts you to accept our access request, please click “yes”

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